Category / article / product is not displayed

If there is a category, article or a product that doesn’t display it is highly possible that you don’t have it correctly set up. Before you contact us try checking these details.

Articles

• Incorrect category assignment
• The status is set as blocked
• Incorrect time and date settings
• Incorrect language settings (only if you have multiple language mutations enabled)
• The text contains symbol that can’t be processed by system (this happens often when copying formatted texts from word processors e.g. MS Word).

Category

• Incorrect assignment
• Incorrect category type (hidden, protected, blocked)
• The text contains symbol that can’t be processed by system (this happens often when copying formatted texts from word processors e.g. MS Word).

Product

• Incorrect category assignment
• Incorrect display settings in the e-shop
• The text contains symbol that can’t be processed by system (this happens often when copying formatted texts from word processors e.g. MS Word).

Help tags: category, articles, products, not shown